Privacy Policy – NCR Propertys
At NCR Propertys, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website (ncrpropertys.com) or use our services.
1. Introduction
NCR Propertys (“we,” “us,” or “our”) respects the privacy of our users (“you” or “your”). This Privacy Policy outlines our practices regarding the collection and use of your personal information through our website and services. By using our website, you consent to the data practices described in this policy.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information when you interact with our website or services:
- Full name
- Email address
- Phone number
- Residential address
- Occupation and employment details
- Investment budget and preferences
- Any other information you voluntarily provide through forms or communications
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- Date and time of visits
- Cookies and similar tracking technologies
2.3 Information from Third Parties
We may receive information about you from property developers, business partners, and other third parties involved in real estate transactions.
3. How We Use Your Information
We use the collected information for the following purposes:
3.1 Service Delivery
- To respond to your inquiries and requests
- To arrange site visits and property viewings
- To provide information about properties and projects
- To facilitate communication between you and property developers
- To process bookings and reservations
3.2 Communication
- To send you property updates, brochures, and marketing materials
- To notify you about new projects and special offers
- To provide customer support and assistance
- To send important notices and updates about our services
3.3 Business Operations
- To improve our website and services
- To analyze user behavior and preferences
- To conduct market research and analysis
- To maintain records and documentation
- To comply with legal and regulatory requirements
3.4 Marketing and Promotions
- To send promotional emails and SMS about properties
- To personalize your experience on our website
- To conduct targeted advertising campaigns
- To measure the effectiveness of our marketing efforts
4. Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Consent: When you provide explicit consent for specific purposes
- Contract: When processing is necessary to fulfill our services to you
- Legitimate Interest: When we have a legitimate business interest
- Legal Obligation: When required to comply with applicable laws and regulations
5. Sharing of Information
5.1 With Property Developers
We share your information with property developers and builders whose projects you have expressed interest in, to facilitate property transactions and provide you with relevant information.
5.2 With Service Providers
We may share your information with third-party service providers who assist us in:
- Website hosting and maintenance
- Email and SMS services
- Payment processing
- Customer relationship management
- Analytics and data analysis
5.3 For Legal Compliance
We may disclose your information when required by law, court order, or government regulations, or to protect our legal rights and interests.
5.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure Socket Layer (SSL) encryption
- Firewall protection
- Regular security audits
- Access controls and authentication
- Employee training on data protection
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When your information is no longer needed, we will securely delete or anonymize it.
Typical retention periods:
- Active customer data: Duration of business relationship plus 7 years
- Marketing communications: Until you unsubscribe or opt-out
- Website analytics: Up to 2 years
8. Your Rights
Under applicable data protection laws, you have the following rights:
8.1 Right to Access
You have the right to request access to the personal information we hold about you.
8.2 Right to Correction
You can request correction of inaccurate or incomplete personal information.
8.3 Right to Deletion
You can request deletion of your personal information, subject to legal obligations.
8.4 Right to Object
You can object to the processing of your personal information for marketing purposes.
8.5 Right to Restrict Processing
You can request restriction of processing under certain circumstances.
8.6 Right to Data Portability
You can request transfer of your data to another service provider in a structured format.
8.7 Right to Withdraw Consent
You can withdraw your consent at any time where processing is based on consent.
To exercise any of these rights, please contact us using the details provided below.
9. Cookies and Tracking Technologies
9.1 What Are Cookies
Cookies are small text files stored on your device when you visit our website. We use cookies to enhance your browsing experience and analyze website performance.
9.2 Types of Cookies We Use
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand how visitors use our website
- Marketing Cookies: Used to deliver relevant advertisements
- Preference Cookies: Remember your settings and preferences
9.3 Managing Cookies
You can control and manage cookies through your browser settings. However, disabling cookies may affect website functionality.
10. Third-Party Links
Our website may contain links to third-party websites, including property developer sites and social media platforms. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
11. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information.
12. Marketing Communications
12.1 Opting Out
You can opt-out of receiving marketing communications at any time by:
- Clicking the “unsubscribe” link in our emails
- Replying “STOP” to SMS messages
- Contacting us directly using the information below
- Updating your preferences in your account settings
12.2 Transactional Communications
Please note that even if you opt-out of marketing communications, we may still send you essential transactional messages related to your inquiries or bookings.
13. International Data Transfers
If we transfer your personal information outside India, we will ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.
14. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically. Your continued use of our services after changes constitutes acceptance of the updated policy.
15. Data Protection Officer
For any questions or concerns regarding data protection and privacy, you may contact our Data Protection Officer at the email address provided below.
16. Grievance Redressal
If you have any grievances regarding the processing of your personal information, please contact our Grievance Officer. We will address your concerns within 30 days of receipt.
17. Compliance with Laws
This Privacy Policy is designed to comply with:
- The Information Technology Act, 2000
- The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
- Other applicable Indian data protection laws and regulations
Contact Information
For any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
NCR Propertys Address: Chokhani Square, Sector-18, Noida, Uttar Pradesh – 201301 Email: info@ncrpropertys.com Phone: +91 8447605304